Privacy Policy

Effective Date: 9th April 2025

Introduction

We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website. For our contact details, please refer to the Contact Us page on our website.

Information We Collect

1. Information You Provide: When you contact us via our website, email, or phone, we collect personal details such as your name, email address, phone number, and any other information you provide.
2. Automated Information: As you navigate our website, we automatically collect technical data including your IP address, browser type, operating system, and pages visited. This helps us understand how visitors use our site and improve its functionality.
3. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. For more details, please see our Cookies Policy.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer support.
• Process transactions and fulfill orders.
• Improve our website and services based on user behavior and feedback.
• Send you promotional materials, if you’ve opted to receive them.

Legal Basis for Processing

We process your personal data based on:

• Contractual Necessity: To fulfill our obligations when you request our products or services.
• Legitimate Interests: To enhance our services and communicate with you.
• Consent: For sending marketing communications, where you’ve given explicit consent.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party vendors who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Legal Obligations: When required by law or to protect our rights and safety or that of others.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses or other appropriate safeguards.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict our processing of your data.
• Withdraw consent for data processing at any time, where consent is the basis for processing.

To exercise these rights, please contact us via the details provided on our Contact Us page.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions or concerns about this privacy policy or our data practices, please refer to the contact information on our Contact Us page.